Decision Guide · Majhi Group

When to Fire an Executive

Direct Answer

Fire an executive when the business impact of keeping them exceeds the cost of replacing them. The concrete triggers are: repeated failure to hit agreed objectives after a structured performance conversation, a fundamental breach of cultural values, loss of confidence from the board or the team they lead, or a skill set that no longer matches the stage the company has grown into. The most common mistake is waiting 3–6 months too long after the first clear signal.

The decision to remove an executive is one of the hardest a CEO makes. The instinct to give more time, to believe the next quarter will be different, to avoid the disruption of a transition — all of these conspire to delay the decision. But the cost of delay compounds. The team loses confidence. The function underperforms. And the eventual exit is more disruptive for having been delayed.

Triggers That Indicate It Is Time

TriggerWhat It Signals
Missed objectives for 2+ quarters with no credible explanationExecution failure or wrong fit
Team performance declining under their leadershipLeadership failure
Board has lost confidenceCredibility irreparably damaged
The direct reports are going around the executive to the CEOLeadership vacuum — the team has already made the decision
The role has grown beyond their capabilityStage mismatch — not a failure, but a change is needed
Cultural values breachNon-negotiable — act immediately

The Performance Improvement Process

Before acting, have a direct, honest performance conversation. This conversation should: (1) clearly name the performance gap — specific, documented, not vague, (2) agree on specific objectives for the next 30–60 days, (3) define what success looks like and what consequence follows if objectives are not met, and (4) follow through exactly as described. If the executive meets the objectives, the issue is resolved. If they do not, the decision is made for you.

The Cost of Waiting Too Long

Every month a failing executive stays in role has compounding costs: the team loses confidence and begins to leave, the function falls further behind, the CEO's credibility is damaged for tolerating underperformance, and the eventual exit becomes more dramatic because the problems are more severe. Research consistently shows that CEOs who act decisively on executive performance issues — even painfully early — outperform those who wait.

How to Execute the Transition

When the decision is made: 1. Decide on a plan before the conversation (severance, transition period, messaging) 2. Have the conversation directly, clearly, and humanely 3. Communicate to the team immediately — do not let the vacuum fill with rumour 4. Announce an interim plan or acting leader 5. Begin the replacement search within 2 weeks if not immediately

Stage Mismatch is Not a Failure

A significant percentage of executive transitions are not failures — they are stage transitions. A VP Sales who was excellent at $5M ARR may genuinely be wrong for $30M ARR. A CTO who built the MVP may not be right for building an enterprise-grade platform. These transitions can be handled with dignity: acknowledge the contribution, be honest about the change in requirements, and support the transition. The worst version is waiting until it becomes a performance issue and then framing it as a firing.

Frequently Asked Questions

How long should I give an executive to turn around performance?

30–60 days is the typical performance improvement period for executives. Longer than 90 days signals that the issue is not a performance correction but a capability mismatch.

Should I give an executive a PIP?

Formal PIPs (Performance Improvement Plans) are more common in larger organisations. For executive-level transitions, a direct conversation with documented objectives and consequences is often more appropriate than a formal PIP process.

How do I handle the team communication when an executive leaves?

Communicate quickly (same day if possible), directly, and briefly. Acknowledge the change, thank the departing executive for their contribution, name the interim leader, and give the team a sense of next steps. Avoid over-explaining — the team will fill in gaps with rumour if the message is vague.

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