What Growth-Stage Companies Actually Need from a CPO
The Chief People Officer at a Series B or C technology company is not primarily a policies-and-procedures leader. The compliance and administrative components of the people function — payroll, benefits, employment law — are typically manageable with a strong HR Manager or outsourced to a PEO at this stage. What the CPO provides that these alternatives cannot is strategic people leadership: talent density decisions, executive team development, culture architecture, and organisational design as the company scales from 80 people to 300.
The most impactful CPO hires at growth-stage companies are leaders who have previously owned the people function at a comparable-stage company through a rapid scaling period and can bring a repeatable playbook for the specific challenges the company is about to face. Recruiting infrastructure, performance management, compensation benchmarking, and manager development are all functions that break down predictably at specific growth thresholds — and the CPO who has navigated those thresholds before can prevent the breakdowns rather than respond to them after the fact.
The Founder-CPO Relationship
The CPO relationship with the founding CEO is more personal and more politically complex than most other C-suite relationships. The CPO is frequently the executive who has to give the CEO feedback about their own leadership behaviour — a conversation that requires a specific combination of trust, directness, and political skill that not all CPO candidates possess. Reference conversations for CPO candidates must probe how they have navigated difficult conversations with CEOs and founders, and specifically what happened when they disagreed with leadership on a people decision.
Founders who hire CPOs primarily for cultural alignment rather than for the ability to challenge them constructively produce people functions that reflect the founder's existing worldview rather than improving it. The CPO who only agrees with the CEO is not providing the strategic value the role requires.
CPO vs CHRO: The Title Distinction
Chief People Officer and Chief Human Resources Officer describe the same functional scope but carry different connotations. CPO is associated with modern, people-first organisations that view the people function as a strategic capability. CHRO is associated with more traditional HR practice, often in larger or more mature organisations. At growth-stage technology companies, CPO is the more common title — and candidates who have operated with both titles should be evaluated on substance, not nomenclature.
Majhi Group for Chief People Officer Search
Majhi Group places Chief People Officers at growth-stage technology companies where the people function is at an inflection point — typically when headcount is approaching a threshold that breaks existing HR infrastructure, when the culture is showing strain from rapid growth, or when the founding team needs a senior people partner to build the leadership team around them. We run a 20-minute confidential search assessment covering your people function maturity, your scaling timeline, and the CPO profile most likely to build what you need.
"41 days. A $275K search. Two firms failed in 60+ days. That's not luck — that's a different system."
— Majhi Group case study. Read the full case study →